MIARMO T/A CALL AGENTS LTD Claimed

Services: Telephone Answering, Outbound Calling, PA Services, Diary Management, Ticket Booking

How the process works:

Step 1

We ask you to complete a simple online questionnaire which gives us all the data we require to set up your account. This will include things like, contact details, who to send the messages to, details about your products and services along with anything else to allow us to answer your calls like we are working in your office.

Step 2 

We can then either supply you with a local rate or freephone number to use, or we simply divert all your incoming calls from your existing phone to your PA in our office. This is done by supplying you with what’s called a DDI number.

Step 3

Each time a call comes into your DDI number, it will automatically pop up on your PA’s screen, all the information about your company including, how you want your calls answered and all the other information we originally ask you for. We can even add notes here should you ask us to update any information or advise you are in meetings etc. There is complete flexibility to update and adjust your call options at any time at no extra cost.

Step 4

During the call, we can either take a message, give our prices, book appointments and anything else a typical PA or receptionist would do if they were based in your own office. We can also patch/divert a call to you directly if you prefer.

Step 5

Once the message is taken, we collate this into a brief text message and email, instantly pinging this across to you direct within seconds of taking the call.